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- 🌅 The Robot Personalities Humans Like
🌅 The Robot Personalities Humans Like
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SOURCE
WHAT TO KNOW
Hospitality researchers at the University of Florida released a new measurement scale revealing the four qualities robots must exhibit to seem lifelike: a human-like appearance, emotional capacity, social intelligence, and self-understanding. The researchers found lacking any one of the four qualities makes robots feel cold and alien, limiting their utility.
WHY IT MATTERS
To date, most work on robot personalities has focused on a single trait: extroversion. Which experts say makes sense, since many tasks that involve human-robot interaction—customer service, sales, education, etc.—require robots programmed with assertive, outgoing personality types. Put differently, developers essentially define a robot’s personality by its human-directed purpose.
CONNECT THE DOTS
Scientists investigating robot personalities do so using the same set of traits psychologists apply to humans: openness, conscientiousness, extroversion, agreeableness, and neuroticism (the so-called “big five personality traits”). In a recent study testing different robot personalities and their influence on humans, researchers found that while participants most enjoyed interacting with robots designed to be highly extroverted, it was the robots programmed to be highly neurotic that seemed more relatable and human-like.